Compliance & Regulatory Disclosures
Forexpoint Financial Services Private Limited
Effective date: 3 January 2025
Forexpoint Financial Services Private Limited is committed to full compliance with applicable laws,regulatory guidelines and ethical standards governing foreign exchange operations in India.
1. Regulatory Framework
The Company operates as a Full-Fledged Money Changer (FFMC) under authorization from the Reserve Bank of India (RBI) in accordance with:
• Foreign Exchange Management Act, 1999 (FEMA)
• RBI Master Direction – Money Changing Activities (as updated)
• Prevention of Money Laundering Act, 2002 (PMLA)
• RBI KYC Master Direction (as amended)
2. Authorization & Licensing
Forexpoint Financial Services Private Limited is authorized by the Reserve Bank of India to undertake money changing activities.
• License Number: KOL-FFMC-0937-2024
The license is prominently displayed at all business locations as required.
3. Permitted Activities
The Company undertakes the following permitted activities:
• Purchase of foreign currency notes, coins
• Sale of foreign exchange for private and business travel (within RBI limits)
• Encashment services for inbound travelers
All transactions are conducted strictly within RBI-prescribed limits and documentation requirements.
4. AML / CFT & KYC Compliance
Forexpoint maintains a robust Anti-Money Laundering (AML) and Countering Financing of Terrorism (CFT) framework in line with:
• Prevention of Money Laundering Act, 2002
• RBI KYC Master Direction
Key Measures:
• Customer Identification Program (CIP)
• Risk-based Customer Due Diligence (CDD)
• Enhanced Due Diligence (EDD) for high-risk customers
• Screening against sanctions / watchlists
• Ongoing transaction monitoring
Suspicious transactions are reported to the Financial Intelligence Unit - India in accordance with regulatory requirements.
5. Record Keeping & Reporting
The Company complies with all statutory record-keeping and reporting obligations:
• Maintenance of transaction records as per regulatory timelines
• Filing of STRs and CTRs with Financial Intelligence Unit - India
• Preservation of KYC and transaction data for the prescribed period
Internal Controls & Governance
• Forexpoint has implemented a strong internal control framework, including:
• Appointment of a Principal Officer (AML Compliance)
• Concurrent and periodic internal audits
• Staff training on AML/KYC and regulatory compliance
• Board-level oversight of compliance risks
7. Customer Protection & Transparency
We are committed to fair and transparent dealings:
• Clearly displayed exchange rates and service charges
• Issuance of proper receipts for all transactions
• Compliance with RBI documentation requirements
• No engagement in unauthorized forex transactions
8. Data Privacy & Confidentiality
Customer information is handled with strict confidentiality and in accordance with applicable data protection laws:
• Used only for legitimate and regulatory purposes
• Protected against unauthorized access
• Shared only with regulators or law enforcement when required
9. Grievance Redressal
Customers may contact us for any complaints or queries:
• Email: saikat@forexpoint.co.in
• Phone: 8298364722
10. Prohibited Transactions
The Company does not engage in:
• Transactions exceeding RBI-prescribed limits
• Anonymous or fictitious accounts
• Any activity that violates FEMA, PMLA, or RBI guidelines
11. Disclaimer
Foreign exchange transactions are subject to regulatory restrictions under FEMA and guidelines issued by the Reserve Bank of India. Customers are responsible for ensuring compliance with applicable laws.